FamSinyal Terms of Service
These terms govern your use of the FamSinyal: Family Locator app and the connected server service. By using the service you accept these terms. If you do not accept them, do not use the service.
1. Parties and acceptance
- Provider: Hülagühan Labs Yazılım Teknolojileri Ltd. Şti., İstanbul, Türkiye
- You: the natural person who creates an account and uses the service
The app is distributed through Google Play and the App Store; those stores' own terms also apply to your use.
2. What the service is
FamSinyal lets a parent pair their own child's device openly and visibly and use family-safety features: emergency (SOS) alerts, “I'm safe” check-ins, session-based location sharing, and battery and offline warnings. The service covers the app itself and the server service running at api.viralfabriq.com.
Pairing must be performed while you physically hold the child's device. After pairing, a permanent notification is displayed on that device.
3. Who may use it
- The person creating a parent account must be 18 or older.
- You may pair a child device only for a minor over whom you hold parental responsibility or legal guardianship.
- Pairing must be done with the device physically in your possession.
4. Prohibited use
You may not use the service to monitor another adult without their consent. Tracking a spouse, partner, relative, employee or any adult without their knowledge and explicit consent is a serious breach of these terms; if detected, the account is closed immediately and without refund. Such use may also be a criminal offence.
The following are also prohibited:
- Attempting to hide the app from the device owner, or interfering with the permanent notification
- Pairing the device of a child over whom you do not hold parental responsibility
- Reverse-engineering the service, overloading it with automated tools, or attempting to bypass security measures
- Accessing, or attempting to access, another person's account without authorisation
- Using the service for any purpose contrary to applicable law
5. Your responsibility
- You are responsible for the accuracy and currency of the information you provide.
- You must keep your password confidential and are responsible for activity carried out through your account.
- You must notify us without delay if you become aware of unauthorised use of your account.
- You are responsible for ensuring that other parents you invite to the family comply with these terms.
6. Subscription, billing and cancellation
FamSinyal operates on a paid subscription. There is no free plan and no free trial. Without a subscription, core features such as pairing, location and SOS cannot be used.
- Current prices are shown on the subscription screen in the app and in the app store. Payment is charged to your store account at the time of purchase.
- Auto-renewal: the subscription renews automatically for the same period unless cancelled at least 24 hours before the end of the current period.
- Cancellation: you may cancel at any time in Google Play → Subscriptions or, on iOS, Settings → Apple Account → Subscriptions. Cancellation takes effect at the end of the current billing period; you keep access until then.
- Refunds are governed by the app store's refund policy and handled by the store.
- Price changes are notified before they take effect, in accordance with store rules.
Account deletion is always free and accessible: you can use Settings → Delete my account and data even without an active subscription. Note that deleting the account does not automatically cancel the subscription — you must cancel it separately through the store.
7. Limits of the service — important notice
FamSinyal is not an emergency service. In an emergency call 112 or your local official emergency number. The SOS feature does not replace, and is not intended to replace, official emergency services.
By its nature the service depends on the following conditions and cannot be guaranteed to work without interruption or error:
- The child's device being switched on, charged and connected to the internet
- The necessary permissions being granted and the app not being terminated by the operating system
- Location accuracy and delay varying with satellite and network conditions
- Operating-system updates or the device manufacturer's battery-optimisation settings
For these reasons the service must not be relied upon as the sole means of keeping your child safe; it supports supervision and communication, it does not replace them.
8. Limitation of liability
To the maximum extent permitted by applicable law, the service is provided “as is”. We are not liable for indirect damages arising from interruption of the service, delayed or inaccurate location information, undelivered notifications, or device-related causes.
This limitation does not affect rights you have under consumer legislation that cannot be limited by contract, nor our liability for intent or gross negligence.
9. Suspension and termination
If these terms are breached — in particular the prohibited uses in section 4 — we may suspend or close your account. You may end the agreement at any time by deleting your account.
10. Changes to these terms
If these terms are updated, the version number and effective date change. Material changes are announced inside the app before they take effect; continuing to use the service after that notice means you accept the updated terms.
11. Personal data
Your personal data is processed as described in our Privacy Policy. See also the account deletion guide.
12. Governing law
These terms are governed by the laws of the Republic of Türkiye. For users who qualify as consumers, the jurisdiction of consumer arbitration committees and consumer courts in their place of residence is reserved, together with any mandatory consumer protections available under the law of their country of residence.